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Privacy Policy

Last updated October 6, 2026. Support replies within 2 business days.

What we collect

AI Acceleration collects the information needed to run the site, student portal, paid programs, email, analytics, support, and billing. That includes information you submit directly, account and portal activity, purchase records, email engagement, and normal browser or device analytics.

  • Contact and account details, such as name, email, phone, brokerage, role, and support messages.
  • Student portal activity, including Context Cards, Context Kit progress, generated deliverables, prompts used, and completion status.
  • Payment and fulfillment records from Stripe, including purchase amount, product, status, refund status, and Stripe identifiers. Stripe stores card details, not AI Acceleration.
  • Email delivery data from Resend or other sending tools, including sends, opens, clicks, unsubscribes, bounces, complaints, and suppression status.
  • Analytics and advertising events from tools such as Google Analytics 4 and Meta Pixel, where enabled.
  • Orange brokerage campaign inquiries, including the brokerage, role, team size, requested offer, timing, message, and an opaque label-attribution code. These records are stored in a private, site-scoped Netlify Blobs store.
  • Free content-sample requests, including agent and brokerage details, supplied property facts, channel preferences, disclosure wording, consent confirmations, and the listing photos, logo, or headshot the submitter chooses to upload. Large originals are converted in the submitter's browser to upload-safe image derivatives. The records and either the selected files or those derivatives are stored in a private, site-scoped Netlify Blobs store and are not exposed through public asset links.

How we use it

  • Provide access to the student portal, Context Kit, workshops, and paid programs.
  • Send transactional emails such as access links, receipts, support replies, and program progress messages.
  • Send marketing emails only where allowed, with unsubscribe controls.
  • Privately process submitted sample-request material, including with AI tools, to prepare the review-only graphics, video, and captions the submitter requested. A sample submission does not automatically add the submitter to marketing email.
  • Improve lessons, product flows, checkout, support, site performance, and attribution.
  • Maintain fraud prevention, payment, refund, tax, legal, and compliance records.

Who handles data for us

We use a small vendor stack to operate the business: Clerk for login, Convex for app data, Stripe for payments, Resend for email delivery, Netlify for hosting and private campaign intake storage, and analytics or advertising platforms where enabled. We do not sell customer data.

Connecting your own AI

Members can connect an AI service, such as ChatGPT, Claude, Claude Code, or Codex, to their student portal account. That AI can then read the material you choose while you work in your own chats. Here's what the connection shares and what we keep.

Sign-in and permissions

  • Sign-in uses OAuth through our sign-in provider, Clerk. You sign in on our sign-in page, not in the chat, so the AI service gets an access token, not your password.
  • An AI service may also ask the sign-in for your basic profile. If it does, Clerk can share your name, email address, and profile photo with that service. Your Context Cards and roadmaps are shared only as described below.
  • On the Connect your AI page, you choose which Context Cards and which roadmaps each AI can read. Nothing is selected by default, and nothing is shared until you save access and finish signing in. If onboarding tools are turned on, you grant onboarding access separately in the portal, session by session.
  • A grant belongs to one AI service and your account with it. It covers all your chats in that service, not one project.
  • Every request is checked. We verify the access token with Clerk, then confirm your grant before returning any of your material.
  • A shared roadmap can be read only after every member of that roadmap selects it for the same AI.

What your AI receives

Depending on which tools are turned on, the connection can return:

  • Context Cards you selected: each card's name, type, and last-saved time, its full text, and its supplementary context (specialty, ideal client, workflows, and goals). It can also return the card's edit history, described below.
  • Roadmaps you selected: the published plan with its modules, prompts, session notes, citations, and resources. It also returns saved draft results and next actions, plus a private download link to the roadmap PDF if one is in your portal library.
  • Business onboarding, if those tools are turned on: the onboarding questions, the answers and facts saved in your session, their sources, your consent record, and the drafts the session produces, including private listing drafts.

If saving is turned on and you allow it, your AI can also save work back to your account, such as onboarding answers and drafts, draft results on a roadmap, card edits, or a card summary for you to review in the portal. Saved roadmap work is visible to you, Ryan, and the other members of that roadmap.

What we store about connections

  • Grants: which AI, which cards, roadmaps, and onboarding sessions it can use, what it may save, whether the grant is on, and when it last changed.
  • For each AI you've disconnected, a connection counter and cutoff time. Each disconnect raises the counter and records the cutoff. Access tokens issued before the cutoff are refused.
  • Rate-limit records: per-minute request counts tied to the AI service, your account, or a one-way hash of the access token. Each record is deleted within 10 minutes of the last request it counts.
  • Usage records, if usage tracking is turned on: daily totals of onboarding tool calls by tool and by success or failure. They hold no account identifiers or content and are deleted 30 days after the day they count. We also note on your onboarding grant when your AI's first tool call succeeded.
  • Card edit history: a card's earlier text, kept each time an AI edit, a reviewed card summary, or an onboarding review changes it.
  • Onboarding sessions: your answers, the facts and sources behind them, your consent, and drafts. A session with no confirmed facts is erased 30 days after its last saved change. A session with confirmed facts stays until you delete it in the portal. Deleting a session erases its answers, sources, consent record, and drafts.

Our systems set no fixed deletion period for grants, connection counters and cutoffs, card edit history, roadmap drafts, or card summaries. We keep them while your account is active, as described under Retention, and you can ask us to delete them. We don't store the access tokens themselves.

The AI service's own policy

Anything your AI receives is handled by that AI service under its own terms and privacy policy, for example OpenAI for ChatGPT and Codex, or Anthropic for Claude and Claude Code. We don't control how that service stores or uses your chats. Review its settings before you share sensitive material.

Your controls

  • Disconnect any AI on the Connect your AI page in the student portal. Its next request is refused. To reconnect, save access and sign in again.
  • Disconnecting doesn't remove what the AI already received. Delete those chats or files in the AI service itself. Downloaded copies can't be recalled.
  • Delete an onboarding session in the portal under Export or delete this session.
  • To delete connection records, card edit history, roadmap drafts, or anything else tied to your account, email support@aiacceleration.ai. We may need to verify that the request is coming from the account owner.

As with all customer data, we do not sell it.

Your choices

  • Unsubscribe from marketing email using the link in the email.
  • Ask for a copy, correction, or deletion of account data tied to your email.
  • Ask us to stop marketing to you.
  • Ask a privacy question by emailing support.

Privacy requests should go to support@aiacceleration.ai. We may need to verify that the request is coming from the account owner.

Retention

We keep account and program records while your account is active, payment and tax records as long as legally required, and email suppression records so unsubscribe and complaint preferences remain honored.

Orange brokerage campaign intake records are retained for up to 180 days, unless an active conversation or legal obligation requires longer retention.

Free content-sample forms and uploads are retained for up to 90 days. We may keep them longer when an active sample conversation is still underway or a legal requirement applies. Submitters may request deletion sooner, subject to verification and applicable recordkeeping requirements.

Contact

Email support@aiacceleration.ai for product, billing, privacy, refund, or compliance questions.

Build Things That Build Things, LLC (doing business as AI Acceleration)
1050 Glenbrook Way, Ste 480-220
Hendersonville, TN 37075

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