Chime (Now Lofty) for Real Estate: Review & Guide

RW
Ryan Wanner

AI Systems Instructor • Real Estate Technologist

Quick Answer: Chime rebranded to Lofty in 2022. The platform combines CRM, IDX website, AI chatbot, predictive analytics, and automated marketing in one system. If you're searching for Chime AI, Lofty is the current product with significantly enhanced AI capabilities. Rated 8.5/10. Starting at $449/mo.

Quick Facts

Rating
8.5/5
Pricing Starting at $449/mo (as Lofty); custom team pricing
Best For Teams and brokerages seeking an all-in-one AI operating system — if you're searching for Chime, Lofty is the same platform with enhanced AI features
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What Chime (Now Lofty) Does for Real Estate

If you're searching for 'Chime AI real estate,' you're looking for Lofty. Chime rebranded to Lofty in 2022, and the product has continued evolving with significantly expanded AI capabilities. Everything you knew about Chime—the CRM, IDX website, AI chatbot, and lead management—is still there, now with stronger predictive analytics, improved AI-powered workflows, and what AI Acceleration calls 'Agentic AI OS' capabilities. Lofty represents the next evolution of the Chime platform. The core strengths that made Chime popular with real estate teams remain intact: an all-in-one platform that combines CRM, IDX website, AI chatbot, automated marketing, and transaction management. The AI layer has deepened significantly since the rebrand—lead scoring is more sophisticated, the chatbot handles more complex conversations, and predictive analytics now forecast conversion probability with greater accuracy. For agents who used Chime and are considering returning, or for those hearing about 'Chime' from colleagues who haven't updated their vocabulary, Lofty delivers everything Chime offered plus substantial AI improvements. The pricing structure and core value proposition remain similar: an integrated platform where every component shares data and AI insights flow across the entire system.

More sophisticated than the original Chime scoring. Analyzes website behavior, email engagement, communication history, and market signals to predict conversion likelihood. Surfaces priority leads automatically so agents spend time on the right prospects.

The chatbot that Chime pioneered, now significantly improved. Handles initial lead qualification, books appointments, and answers common questions 24/7. More natural conversation flow and better handling of complex inquiries than the original Chime version.

The same powerful IDX platform from Chime with AI enhancements. Tracks buyer behavior, learns from search patterns, and sends personalized property alerts. Every interaction feeds data back into the CRM for smarter follow-up.

New since the Chime era. Uses historical data and behavioral signals to forecast which leads will convert, when homeowners are likely to list, and which marketing channels deliver the best ROI for your specific market.

AI-triggered campaigns that adapt based on lead behavior. Drip sequences, social media ad management, and listing marketing that adjusts messaging and timing automatically—an evolution of Chime's original automation tools.

All Chime data, contacts, and configurations transferred automatically during the rebrand. If you're a former Chime user, your account and history are already in Lofty. New sign-ups get the full Lofty experience from day one.

Context Cards + HOME Framework

How AI Acceleration Teaches Chime (Now Lofty)

AI Acceleration teaches Lofty (the current Chime) as the premier example of an Agentic AI OS. Whether you knew it as Chime or are discovering it as Lofty, the workflow is the same: configure AI to handle the operational heavy lifting so agents focus on relationships and deals.

1

Set Up Your AI Foundation

Configure the Lofty AI chatbot with your brand voice and qualification criteria. If you're a former Chime user, review and update your settings—the AI capabilities have expanded significantly. Load your Context Card principles into the chatbot personality settings.

2

Build AI-Powered Action Plans

Create automated follow-up sequences for each lead type. Lofty's AI optimizes timing and cadence based on engagement data—more sophisticated than Chime's original action plans. Set up different sequences for each lead source.

3

Trust the Predictive Analytics

Review the predictive scoring daily. Let AI surface your priority leads instead of manually sorting through your database. Configure smart lists so your morning starts with the highest-probability opportunities.

4

OODA Loop Review

Review AI chatbot conversations and lead scoring accuracy weekly. Observe outcomes, Orient against your conversion standards, Decide on adjustments, and Act on improvements. The system gets smarter as you refine its parameters.

Pros & Cons

Pros

  • Everything Chime offered plus significantly enhanced AI capabilities
  • True all-in-one platform—CRM, website, chatbot, marketing, analytics integrated
  • Former Chime users can leverage their existing data and familiarity
  • Predictive analytics and advanced lead scoring are substantial improvements over original Chime
  • AI chatbot handles initial qualification 24/7, reducing need for ISA staffing

Cons

  • Starting at $449/month is a significant investment, especially for solo agents
  • All-in-one platform lock-in—switching away means migrating everything simultaneously
  • Some former Chime users report a learning curve with new Lofty interface elements
  • Setup and optimization require dedicated time—not a plug-and-play solution
Real-World Example

Chime (Now Lofty) in Action

Prompt

[Former Chime User Upgrade — Leveraging New Lofty AI Features]

Scenario: Agent Marcus used Chime for 2 years (2020-2022). His account migrated to Lofty automatically. He has 3,400 contacts in the CRM but hasn't explored the new AI features. Here's what the AI surfaces on his first day using the Lofty dashboard:

Output

**Lofty AI Dashboard — Monday Morning for Marcus:** **Predictive Analytics Alert (NEW — not available in Chime):** "3 contacts in your database show high sell probability in the next 90 days: - Jennifer Walsh (Brentwood) — Home equity up 34%, property owned 7+ years, recently viewed home value content - David Kim (Franklin) — Searched moving company websites, viewed listings in Nashville, life event signals detected - Lisa Thornton (Spring Hill) — Property tax records show recent improvements, Zillow estimate tracking enabled" **AI Lead Scoring Update:** "47 of your 3,400 contacts reclassified based on recent behavioral analysis: - 12 moved from Cold → Warm (re-engaged with emails in past 30 days) - 8 moved from Warm → Hot (multiple website visits + property saved) - 27 moved from Warm → Cold (no engagement in 180+ days)" **AI Chatbot Summary (past week):** "Handled 14 website visitor conversations: - 3 qualified as Hot (appointments requested) - 5 qualified as Warm (interested, not ready) - 6 Cold (browsing only) Note: 2 Hot leads came in after 10pm — would have been missed without AI." **Suggested Action Plan:** "Based on your conversion history, contacts who receive a personal email within 24 hours of moving from Warm → Hot convert at 3.2x the rate of those contacted after 48 hours. You have 8 newly Hot contacts. Prioritize outreach today."

For former Chime users like Marcus, the Lofty upgrade is substantial. Predictive analytics (identifying likely sellers from behavioral signals), reclassified lead scoring (AI re-evaluating his entire database), and the improved chatbot (qualifying leads at 10pm) all represent capabilities that didn't exist in the Chime era. The AI Acceleration insight: this is the Agentic AI OS in action—AI working autonomously across the business to surface opportunities. Marcus doesn't need to scroll through 3,400 contacts. The AI tells him exactly who to call and why.

Chime (Now Lofty) Pricing

Current pricing as of

Core

$449/month

Premier

$699/month

Enterprise

Custom pricing

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Frequently Asked Questions

Is Chime the same as Lofty?
Yes. Chime rebranded to Lofty in 2022. The platform, team, and product are the same—with continued development and expanded AI capabilities. All Chime accounts were automatically migrated to Lofty. If colleagues mention 'Chime,' they're talking about the same product now called Lofty.
What's new in Lofty that wasn't in Chime?
The biggest additions are predictive analytics (forecasting which leads and homeowners are likely to transact), enhanced AI lead scoring (more behavioral signals, more accurate categorization), improved chatbot conversation quality, and deeper AI workflow automation. The core platform (CRM, IDX website, marketing) is the same foundation with significant AI enhancements layered on top.
Should I switch from my current CRM to Lofty?
It depends on your current setup and budget. If you're paying $300+/month across separate CRM, website, chatbot, and marketing tools, Lofty's $449 consolidates everything with better data integration. If your brokerage provides kvCORE for free, the math is harder to justify. If you're using Follow Up Boss and happy with a modular approach, Lofty only makes sense if you want an all-in-one system and are willing to pay the premium.
Can I use Lofty with ChatGPT or Claude?
Absolutely. AI Acceleration recommends pairing Lofty with external AI writing tools. Lofty handles operational AI (lead scoring, chatbot, routing, automation), while ChatGPT or Claude handles creative AI (writing listing descriptions, drafting personal emails with your Context Card, creating market analyses). Use Lofty's lead behavioral data as the Materials in your HOME Framework prompts.

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