Build an AI follow-up CRM in Google Sheets: How do I build a real estate CRM in Google Sheets with AI?

So the best way that I found to kind of increase your deal flow is to get more at-bats. Um, the more at-bats that you can get with clients, whether that's old clients, new clients, the more that you can adjust your communication arc to have more valid communication. So, not, hey, just checking in, right? Cuz people get that text, they ignore it, they sometimes text back. There's no value add to that.

Um, what we're going to talk about today is one, if you have a CRM, how to use it to actually capture info and make sure you're maintaining relevant contact points. And two, if you don't have a CRM, how to use Google Sheets as a very, very simple CRM that you can store customer data in to move things forward. Um the Google sheet CRM is very rudimentary and a majority of like if but you if you can do it with a spreadsheet you can probably do it with something that's more advanced than a spreadsheet that's kind of a tool. So uh what Google Sheets does and all kind of AI native CRM can do is turn your communication points into a more viable uh kind of engineered communication rather than just uh spray and pray. Um

so basically one contacts exchange can create the first follow-up and then the next one and the next one. So there are certain points in a relationship where clients expect you to communicate with them and that's kind of the minimum floor. And then there are other points like immediately post close and then maybe 6 months post close um heading into the relationship where maybe you haven't actually done a deal with them yet, but you're looking for points to kind of say maybe, hey, the market's changed. Here's something different than when we last talked. or hey, um, I've got this new piece of information.

This new deal just came available that

so one conversation can become the next at-bat. AI organizes, researches, drafts, and then proposes the CRM update. So going from, hey, I've got this in a chat window to I've done real research and I've updated your CRM so that now that is actually useful to you the next time I go to look at that client. Right? So find the reason before you write the message. So like I said, the the check-ins are not as valuable as they could be versus kind of adding value to it. So, if you say, "Hey, I'm just checking in to see if you're still in the market for a house," is slightly different than, "Hey, I wanted you to know it looks like interest rates are rising. Have you thought any more seriously about buying a home in X location, right? It makes

them feel like you're much more engaged with them versus just, hey, I copied and pasted this template text to you, right?" And so, that's what this CRM can do. It can help you turn those um kind of random communications into a more kind of work through a sales funnel communicate type communication. So every touch point that you have should be recorded and should add to the next touch point, right? Like you want to make sure you're building a stack, not putting a brick over here, then a brick over here, then a brick over here.

Um,

oftentimes closing begins the longest communication window in the relationship and a lot of people miss it. Um, because what you can do post close is you can check in in 3 months and say, "Hey, I wanted to send over a list of my favorite local vendors so that you guys if you need uh fencing or let's say the um the seasons change, right? Like people need their fireplace serviced in the winter and their lawn mode in the summer, right? like you can reach out seasonally and say, "Hey, I don't know if you guys have vendors for this, but here's a list of vendors that I've used before that are awesome. Um, you know, just enjoy, right?" And so, if you can have more communication points, you have the option to get more referrals. And if

they're thinking about moving again or goal is to stay in front of those people with value so that you're constantly at the top of mind if a real estate transaction flows into their network. Because if you can get them to be capturing their network for you, you don't have to be marketing as hard to cold networks. Not saying you shouldn't, but the deal pipeline is much easier if there's already trust built. Um, and if you've helped someone buy probably the biggest purchase of their life, there's usually a lot of trust there if the experience was was a useful one. Uh the other thing that a lot of people don't do is right after closing should be when we are targeting kind of testimonials, reviews. So whether that's a video testimonial that you can put on your

social media, a still picture that you can put on your social media, or even just them going to Google and giving you a five-star review. That's one of the key inflection points is when they are the most happy that they love the home, they just moved in. try to get some type of source media from that. Um because socials and third-party validation is the most powerful thing that we have right now, especially as people are being inundated by ads that are people are paying for. Right? If you can get a someone to say, I trust this person.

they did a great job for me as a real person. That carries a lot more weight than, hey, we went to Meta and we ran this ad that, you know, was very clever. So, definitely try to attach as many positive feelings to the end of the sale as you can and then capture those with, hey, would you mind if I grabbed a video of you just talking about your experience working with me? Right? And then you can frame that on socials and really push um the communication style that AI is tending to site more and more which is it's from other people. Um so and ideally if you even can get them to share it on their socials and tag you that's even better. Um because then you're organically going to their audience rather than you putting them

into yours, right? And so we want to try to capture as many of those outbound as we can. That's not actually outbound. You're just kind of leveraging other people's networks if you can do that. So

more at-bats is the input. More business is the output. So I'm a big believer in input goals instead of output goals Right? So, input goals, in my opinion, will get you to your output goals. And I've seen that happen. You just may not have the right inputs. So, you need to do something with input goals to figure out if you're even having the right inputs. and then rock and roll as much as you can on finding useful inputs.

Um, so basically this is going to be kind of the walkthrough on how to create those. So the CRM are going to go into the actual CRM itself and grab what that looks like. So, I'm going to show you how it all connects. Let's see if I can find the sheet. So this is all the research actually that went into the class um including the prompt pack. So the on the landing page there is a prompt pack and here here that the AI will answer that you don't necessarily have to. Um, people used to be like, "Oh, I hate managing spreadsheets, and I do too."

AI is really really good at managing spreadsheets because it knows um the cell what it says how the stuff underneath it relates. It's very very simple for an AI to make uh definitive judgments because you can say hey go to this column find this person and execute this right like you can give it very clear instructions based on the CRM you can say hey go find this person and actually we can do that now oh and I'm out of usage super fun um so you can see here prefers plain answers and short checklist. So that's like the details of how did they want to be communicated with, right? So we want to make sure that we're merging our authentic style with how they are best receiving it, right? And so I don't want to give someone a super verbose, very

long email if they're like, "Hey, I just want the facts and then I trust you to manage all that stuff on the back end." There are going to be people that are like, "I don't trust you to manage anything. I want to know everything that's going on." great, you can rock and roll and do that. Um, and a lot of people are like, "Well, this is my work style. This is how I do it." It doesn't necessarily have to be because you can change it to their work style to make them feel, hey, this this person is really connecting with me on a level that other real estate agents are not.

Um, and then you can see this is all the touch points. So, it's got the contact ID. So which contact got hit with which touch point. So you can also see based on this you can have the AI analyze it and say oh every time you send a report detailing the things that they want that seems to get a positive response. And so, you know, that part of your sales process should be I'm going to have the AI analyze, send them a whatever it is that are the meaningful points for them to move forward with the deal. Um, and again, it goes back to solving the problem in their style with your authenticity. So, if you can solve for them something that they highly value, but you can do it in a way that they're

working with you for a reason, right? And that reason is they liked something about whatever it was that you presented. Maybe they like your kindness. Maybe they like your um your logistics. Maybe they like the way you engineer process. Whatever it is that's authentic to you, that's the reason they're working with you. So, don't change that. incorporate the way that they best communicate into that, right? And so this is going to have and again if you're working with like a GoHighLevel, a Salesforce stuff like that, it's going to save all this and you can use these same processes to do that. So you can see that um they're in post-closed care. So, you shared the closing document checklist. The client needed a missing warranty record. The promise made was send the warranty contact. I'm the promise owner. When was

that? And what is the next step? And then you can actually have the AI create and do the next step, right? And so, oh, I need to go into my email, get this document, download it, attach it to an email, write the email, and send that out to the client, right? You can if the connectors are connected like we did last week and the everything is into the the uh resource sheet here or your CRM whatever you're using you can say hey AI analyze my sheet like and you can do this at the end of the day you can do it at the end of your client interaction uh you can even set up scheduled tasks to do it so it does it automatically if there's a certain workflow that happens every day and you

can say hey go through my CRM, identify any outstanding things that I need to do and draft all outbound communication. Do not send anything. That's the way I personally do it. Some people are go right from do X, Y, and Z, send them the email. That's fine. But

for me personally, if there's anything that's irreversible, I like to have a review step for a human to say, "Hey, I would never say this. Hey, that got this information wrong, whatever the case may be. And so I always go basically in this type of workflow, I go from research to email draft. I will then review the email and press the send button or review the email, have the AI fix it or fix it myself and then go through the send button. Once you press the send button, it's sent and that's it's either problems or solutions, right? And so you want to make sure that you're not stepping into problems that are completely unnecessary because you trusted an AI that is giving bad information, right? And we are not yet at the place where at least for me

personally that I trusted enough to say, hey, this is an irreversible decision. Go for it. I still believe that there has to be a human in the loop somewhere. And the cool thing about this is like we kind of talk about human connection can be built or destroyed by AI. If you're the human in the loop, you can use it to build connection rather than make dumb mistakes that a client knows is an AI and not directly from you. So having the it be able to do these next steps without actually you having to manually do it is highly useful. And it may not be, oh, I've automated everything end to there's real tangible value there. And that's all that we should be chasing with AI is what is actually either increasing my revenue or decreasing my

expenses, what is increasing my available time to spend in other places of the business where I want it. That's what these automations and systems should be doing. Um, and then the other thing we've got is problems because this won't close. So Oh, that's funny. Okay, lovely. Let's see if I can do it this way.

Okay. So, deals. So, and this is kind of like we talked about with context cards. If you have um deals here, this can function similar to a context card, right? So, you don't necessarily have to keep your contact cards out of your CRM. you can move them into the CRM and this is kind of how it'll function, right? So, you have the actual deals, what stage is the deal, um the next milestone, all that kind of stuff. And you can put in also like what are the key defining features of the deal? What is the cost of the deal? What is the MLS website vendors be in the CRM as well, so that you can kind of pull that in. So, this is kind of the verified reasons to contact someone. So, the goal with the AI is to

create a better um, contact output. So, like I said before, you don't want to just reach out and say, "Hey, just checking in. How's things?" Right? because that's very generic, very easy to skip over if you're a homeowner or someone looking to purchase or whatever. case is. Um, you can have kind of these value points. And the [clears throat] cool thing about this is these can be used across multiple clients, right? So, if you have three people that are looking for a home in Hendersonville, you can go, hey, the market's changed.

That would impact all three of these clients. Let's use this as a tool to reach out to those clients. Right? And again, all of the basic CRM will have most likely have the ability to connect to Claude, to OpenAI, to Perplexity, to Anthropic or to uh Grok, to Gemini, they all have the ability to connect to those things. And so having an intelligence layer in your CRM, whether that's just a spreadsheet that you have that's basically like a big database of contacts contact cards or whether you have an actual CRM that's being updated.

The goal is to move out of the chatbot and into real communication at this point so that you have, oh, I have a reason to send them a text. I'm not just kind of waiting around hoping that I get a deal. I'm actively able to push out multiple communication points. Um,

and then also optimizing for business cards because a lot of people, oh, let me take your information and then nothing happens with it. There's no followup. There's no nothing. If all you have to do is take a picture of that this. put this into my CRM and give me a follow-up plan. It changes the ball game as it relates to making follow-up super accessible to everybody. Um, and that's the thing where not just realtors, but like everybody, all businesses jack themselves, a majority of businesses, not all businesses, but majority of businesses jack themselves on follow-up.

if you can take that can take that new contact, convert it into a basically a lead by putting it in the sheet and then have something valuable to say because your AI has done research and said, and it's it's not as hard as it used to be cuz before it used to be like, okay, I have to take this business card. I have to go type in all the information. I have to try to remember what was said. it it's not like that anymore where you can just literally dictate into an AI and say, "Hey, fill out my CRM with this guy's contact info." And then you start the cycle of following up in a way that is bespoke to them. It's personalized.

It's not templated. It's not um it's not cookie cutter and it's in your language. So like the way I talk is going to be different than the way everybody else talks. I [laughter] I don't know that's a good thing, but that and that's the other thing that you can do for benefit for this is like I've talked a couple times about how my customer service is not good. I'm an introvert. I'm an engineer. Like if you come to me for customer service, I'm going to give you a solution, not a warm fuzzy feeling. That being said, because I know people who are really good at customer service, I can take elements of their personality and put it into my communication. And now people get a warmer fuzzy feeling. They're still not the warmest, but a warmer fuzzy feeling

and the solution. Um, and so that has been a massive, massive benefit for me personally. Um, and that's something that probably needs to be talked about more and that's unbundled language. So a lot of people when they are writing a prompt for AI, they will say, "Give me a listing for this luxury home." What does luxury mean? It means different things to everybody, right? right? And so luxury, if you just say that, it will usually end up with some type of black and gold text. Um, usually it's uh very thick print. Um, and it is very descriptive. But if you say, hey, I want sharp, thin text. I want clean lines. I want good use of white space. And again you that could be better defined if you have like I want this many pixels in between this

word and this word. The more clear you can get the better. That being said, if you just say, "I want better use of white space," you can iterate it forward, right? And so the goal is not to like for me when I was uh taking people's customer service um skill basically. I didn't say, "Hey, I want you to be kind and nice and whatever because that's not the AI is like, "All right, I don't I can generalize what that means, but it's like, hey, I want you to use someone's first name in their communication response. I want you to really analyze the problem and I want you to create um language that makes them feel like they are my only customer. I want you to use um simple fifth grade language so that it doesn't get too complex. I don't want

you to use industry jargon such as um return on ad spend is an example for my business. Um, I want you to use real tangible things that are going to connect to this person such as within three miles of a lake is different than close to a lake, right? And so you can get as specific as you want and the AI will do a better job because you are breaking the language into real things that it can understand, not imaginary concepts that people uh just kind of hold on to. like I I have an idea what luxury is. Everyone has an idea what luxury is. And if you were to ask everyone to write it down, it would likely be slightly different. And so that slightly different is why that person is working with you. So define

those things as clearly as you can in the workflows and the AI will do a better job. Not just, oh luxury, okay, I want X, Y, and Z. So, it's very very specific as it relates to kind of the language that we're using for the AI. Um, and that's really really it is try to connect kind of a coherent ecosystem versus every time I get a contact, it's a whole new process, right? Just build one process for your contact collection. Um so and how you collect contacts it can vary person to person right like you might get networking events uh some people do cold emails some people do open houses some people just talk to people at coffee shops some people it's all internal family is how they get started referrals however you however your business is functioning

well you can use AI to optimize it and make it function a little bit better and that's kind of one of the the big things is I prefer that people start with something they're good at versus trying to add something they're not good at because then you're learning AI and figuring out a deficiency versus like, extra and invest them into building up a channel that I think would be productive. Um, usually that's social media, email, newsletter, like something that you're not doing that is again continuing that contact cycle and giving you more at-bats in front of a person because if someone liked you enough to buy a house or engage with you about buying a house, if you keep that conversation going, the likelihood is that you will eventually catch them at a point where they are interested in

buying a house versus if you just contact them that one time and then it goes on, they're going to more than likely go with whatever's in front of them at the time. People have a very, very short attention span and it's getting shorter based on how our media is consumed, all that kind of stuff. And so, if you get your at-bat at the right time, that's where you get home runs. You can't get home runs if you're not stepping into the batters box, right? You just have to keep the contact cycle fluid and fluid. And if it's actually personalized and providing value, it's going to do a much better job keeping you in front of them and wanting them to be like, "Oh, like when they open a text from uh you, it should be basically be

like, oh, cool. I've got this text. Oh, there's new information." Whether they choose to do anything with it or not, you're providing value and not just, "Hey, I'm just calling to check in." Because they know that that's that's a sales ask, right? And people, we've kind of talked about like people don't like sales in general. Um they feel like oftentimes it's intrusive, whatever the case may be. You may catch someone at the right time and they're like, "Oh, perfect. I was just thinking about X, Y, and Z." Great. And those are awesome.

But if you can get a little bit more value pushed in, often times I've seen they have better response rates. Even if it's not, hey, I'm ready to buy a house right now. Even if they're just engaging with you on like, hey, I'm so glad you reached out. I need to get my gutters cleaned and I don't have anyone to do that. Can do you know anyone? Yes, here's my vendor list. Right? And if you have resources for them, they will keep coming back to you and that means they will keep coming back to you with a buying decision as well. A lot of people focus on, oh, if they can't buy or do something for me right now, I'm not necessarily interested in continuing to chat with them. But if you can make that

chatting so easy and providing value so easy that it's no extra work for you, it makes it easier to provide value so that when they're ready to provide value to you, you've already provided so much value to them, they're not even thinking about going anywhere else. They're locked in because you have been helping them not only since you met them, but since they closed, since they since experiences where other realtors or real estate agents would go dark and there would be no communication and there's no expected communication on their end, they they're like, "Oh, great. The the transaction is done. Rock and roll." And then they'll never hear from majority of their realtors ever again. But if you're the realtor that's like, "Oh, I've continued to provide value throughout the whole life cycle of them owning the

house and then wanting to move," the likelihood is that they're never going to go anywhere else for um real estate transaction. And retention is something that is probably the easiest way to build a business if you can get. So whether they're like, "Oh, hey, I just got a bonus at work. I want to buy an investment property. Uh my mom's moving." There's so many reasons that people may have to give you an additional sale. You just have to be the one that's making the effort to be in front of them when they are ready to provide that additional sale, right? And so like stuff like this is the easiest way to do it in my opinion, especially now with AI because you can go hyperpersonalized.

You can really scale out your communication with them in a way that's actually valuable. You don't have to just hope that what you're doing is providing value because you have touch points with them. You know what they want. It's in your system and every time you reach out, your system is analyzing what did we send them last? What value can we send them now? All that kind of stuff. So the value in a CRM is very very high. Uh, in my opinion, if you don't have a CRM that connects with an AI, I would recommend looking elsewhere for your CRM solution. Um, and I don't say that lightly. I know that CRM migrations are not the easiest task in the world. Although they are much easier now with AI and the vendors know that and that's why they are trying to allow

you to connect that CRM to whatever AI model you use, right? Because the vendors know that in a worst case scenario, they might just leave and take their their business with them. They And so the companies are getting nervous about that kind of stuff. And so they are making it as easy as possible to connect so that they can retain your data. And if you keep your data there and you use an intelligence layer, it makes it much more powerful to be able to reach out to them. Um, you can even set a scheduled task that will analyze the CRM and say, "Hey, you should reach out to these four people this week." Um,

And so human comm human connection um is still the name of the game in real estate in my opinion. And I think that having the ability to make that as easy as possible should be something that we're all moving towards cuz I think the top agents in the world are moving in a way that is faster than your average real estate agent and it is more systems driven than uh just kind of the the hodgepodge that's very easy to do. Um, but if you can organize it and have it categorized and have AI help you understand, hey, let's make these contact points, like you can even have it create ideas for those um, reachouts.

You can say like, hey, I haven't reached out to anyone on my CRM this week. Do some research and just create reasons for me to reach out. Don't fabricate them, but go find what those reasons could be that is going to have me reach out. Whether that's Federal Reserve news, whether that's economic news on the state of Tennessee or whichever state you're in, whatever the case is, you can have the AI go out and identify what those reasons are so that they can actually have value. Um, yeah, I think that's that's it.

Very cool. Um, so having the AI talk to your CRM or whatever,

is that something that is automatic or easy to do? Like in uh Gmail or Google, is that where the Gemini I would use Gemini to do something like that?

Yeah. Like one of the things I thought about as you were talking is that I don't have a good updated vendor list anymore.

Okay. Yep.

And I thought, oh, could I tell AI to go through and like in my um phone list, I have people, it'll say handyman beside them, like who go look for 100%

put them together. Yep.

100%. Yeah. So, if you have like a good uh contact list, you can have it parse that. You can have it, you could even have it um parse third party. Uh so like if you're like, "Oh, I we had a really good plumber in Hendersonville, but I can't remember his name." You can have that go search for plumbers. And then yeah, you can absolutely have it refine your lender or your vendor list.

Well, one of the things that real estate agents provide in my opinion, um, probably better than any other industry that I know of is that list of people like that, you know, I know because I've

I've done it since the 80s.

Yep. Yeah.

I know every freaking

That's exactly

mortgage person. I know the good and the bad. I know all of the builders. I know all the attorneys. I can just boom, boom, boom.

But we don't have the things that we kind of suck at is having that together in some sort of real

Yes. It's resource management

base because our personalities are that we're just

Yeah. Yep. 100%. Yeah. Like the amount of times that I've been like, "Okay, I need uh a lender. Okay, what was that lender that did a really good job with low-income people in this area? I don't remember. Okay, now I don't have a resource that I I know I have, right?" And so being able to have a list of them that like imagine if you would have had AI in the 80s and you would have a comprehensive list of every vendor you used historically. I mean, it would be a gamecher for people who are like, I don't have anyone to to clean my gutters. Great. I've got a list of 38 people that do it.

And people I used to have a concierge list that I I would do

and I would have people contact me all the time wanting to know how much to get onto my list.

Yeah. Right.

Like,

no, that ain't how you get on.

Right. You get on there. [laughter]

You get on there by doing a good job. Right. cuz that's my reputation that's on that list, right? Like the only thing it's your reputation. And so I want I want

and having AI be able to keep that list up to date because what happened with my con list

is that it would get outdated

100%

outdated. I didn't send it anymore. Right. Take the time to go fix it.

Yep. Exactly.

Whereas I could just say

And that's the

that's the big thing is it this is one of those that's like it might not be a list and keeping an an actual asset that you have that provides value to people is so valuable in the long term. And people tend to forget that because it's not dollar signs flashing right in front of their face, but it is like, "Oh my goodness, this realtor was the best person I have ever worked with. They literally solved every problem I had in the transaction and then after I closed, they kept solving my problems. I'm going to refer everyone to them." Um, and so, and honestly, if you get the right person that's a referral person, like I've heard story I'm I'm not u because of the mobile home park business, like I'm not doing like one-off referrals, but

I've literally heard stories of people who are like, "Yeah, I got this one person and they just do short-term flips and I'm basically their only real estate agent and they kind of provide all of my deals, right?" And so that's a good and bad thing because you have a consistent deal flow. You don't want to put all your eggs in one basket because if that deal flow goes away, like I've heard horror stories of deal flows going away because that person did either did something stupid or whatever, you don't want to have all your eggs in one basket. But if you can create multiple baskets through the efficiency of AI, you now have very easy deal flow.

Simple deal flow

from our standpoint, from a liability standpoint. Yep.

We have to have really at least three people that we might recommend,

right? Yes.

Not just thinking we're doing it for,

right? Yeah.

Reasons or they have a And everybody can have a bad experience.

Oh, for sure. 100%. Yeah. Yeah.

Yeah. But that would be all of those things just make me my mind just goes crazy thinking, "Oh, wow. What that would be,

right?"

Yeah. Yeah. And the the simple part is like if a lot of people and it's kind of what we talked about is if you have the ability to I've started this project, it didn't end up where I wanted but I know

Yeah. Yep. Yeah. No, exact. Yeah. Like 100%. And so I think that's like and too like kind [snorts] of getting people to the place that you are now, which is like you're not like a computer scientist by any means, but you're using AI to solve the problems, right? Like you're like, "Hey, I've got this contact idea that I think I could do. AI, help me do it. Okay, you ran into a problem. AI, what do I do next?" and like you understand how to get into the problem solving cycle so that you can move yourself closer to solutions. A lot of people never understand even how to get into the problem solving loop. They just stay outside of it and they're like, "AI, why aren't you working?"

They don't even think it's possible.

Right. Yeah. Exactly. that's that's so you like if you're a lifelong learner, the ability to upskill into literally whatever you want is accessible to everyone now. And you you still need to validate like, hey, is this thing leading me astray? Like all that kind of stuff 100%.

Stuff.

Oh yeah. Yeah. And I mean,

you're smarter than that. That's I totally You're smarter than

Yep. 100%.

Yeah. Yep.

You know, and then you tell them and then they almost are kind of like, yeah, you're right. [laughter]

Yep. No, 100%. Yeah.

Yep. Yeah. Exactly.

That's so bizarre to me.

And it Yeah. Everything is accessible. And that's the thing that people don't realize like if you have something that you're like, I want to learn this skill or I want to do this thing, it's accessible, right?

And people are

But you got to get your mind open to it because like just me asking you that today, I would have never asked that a couple,

right? Yeah.

It's silly. Like, oh, can I just get her today?

Yeah. 100%. Yeah. No, that's exactly right. cuz you're like, "Oh, it's trapped in this chat box." Like the you don't know what you don't know. And as soon as you start one, being curious and like two, play is like knocked out of us in school and in normal work. It's like you're not supposed to be curious. You're not supposed to be creative. You're not supposed to solve for new novel solutions. All this kind of thing. You're supposed to check check the boxes and paint by the numbers. And it's like not anymore. You don't have to do that.

you can just like again it's it goes back to like I walk into businesses with oranges from time to time, right? And so it's a it's just a novel approach and if you have the ability to take something that you've created in your brain and put it into an AI and say, "Hey, help me debate this idea. Is it a good idea? What needs to change? What what should I go all in on?" All this kind of stuff. You have starting points, right? And so And so many people just are like, I don't know what to do. I don't know what this can do,

help. And it's like, okay, well, it can do whatever you want. You just need to figure out how to get into the same problem-solving loop over and over and over again. And once you know how to do that, and that might be the AI class, is how do you get into an AI problem solving loop? because that's this that's the thing that will take you the farthest is I know how to solve my personal problem with an AI or I know at least how to get started solving my personal problem. I know how to get an output and I know how to move that output down the track so that eventually it's very valuable. Um, and I think that's it's almost all problems are roughly the same as it relates to how do I solve them, right? Like the the what

the actions you need to take to solve them are different, but like how do I create an action plan? How do I build that workflow? How do I map that out? You can do that roughly the same way.

Exactly.

Yep.

Pattern pattern.

Yeah. It's all pattern matching. Yeah. Yep. 100%.